Contact Us

We deliver across Saudi Arabia. Delivery charges, if applicable, are shown at checkout. International delivery availability and charges vary by destination.

The delivery company will contact you to reschedule. For further assistance, contact us at contact@ideeart.com or call our customer service center at 00966500505150.

You can easily modify the delivery address at any time before the order is prepared for shipment. To change the address, please contact us at contact@ideeart.com.

You may request a return for an eligible item within 7 days after receiving it. Contact contact@ideeart.com to start the return. Items must meet the conditions in our Refund Policy. Once a return is received and approved, refunds are issued to the original payment method within 10 business days; your bank or card provider may require additional processing time.

If you receive a faulty, damaged, or incorrect item, please contact our customer service team immediately at contact@ideeart.com or 00966500505150 so we can review the issue.

Orders within Saudi Arabia are generally delivered within 2–7 business days. International delivery is generally 4–22 business days. Exact timing varies by destination, courier, and product.

Eligible returns may be brought to our Riyadh location after you contact us to start the return and confirm the return instructions.

If Tabby is available at checkout, eligible customers in Saudi Arabia may be able to split their purchase into 4 interest-free payments. Available payment plans and eligibility are shown at checkout.

Use the Gift Wrapping option on the product page before adding an item to your cart. If you need assistance, contact our customer-care team before placing your order.