We offer free shipping and delivery to all areas within Saudi Arabia and GCC countries for a fee.

The delivery company will contact you to reschedule. For further assistance Please feel free to contact us via email atinfo@ideeart.comor call our customer service center at 00966500505150

You can easily modify the delivery address at any time before the order is prepared for shipment.To change the address Please contact us atinfo@ideeart.com

If you would like to return an item. Our return policy allows for returns within 15 days of purchase. Please adhere to the return conditions. Products must be in the same condition in which they were received.and unused.The process is simple and can be done through our website from the return function.A customer service representative will contact you within 24 hours to schedule a pickup and return appointment.We will issue a refund to your account or credit card within 2 to 4 business days after receiving the item in its original condition.You can also choose to return the product directly to our Riyadh branch.

If you notice any damage when you receive your package.Please refuse to pick it up and contact our customer service.If the package was received during your absence and is later found to be damaged.Please contact our customer service urgently by emailinginfo@ideeart.comor calling us at 00966500505150

After the order is finalized.Shipments within Saudi Arabia are delivered within 2 to 7 days.International shipping takes between 4 to 22 days.The exact duration depends on the policies of the chosen delivery company.

Of course.You are welcome to make your return in person by visiting our branch in Riyadh.

Yes, you can.You can take advantage of our installment service in collaboration with our partner Tabby.It is a payment gateway that offers payment in 4 equal installments.Please make sure to activate your Tabby account first to take advantage of this option.

Yes, yes. We offer a gift wrapping service.You can simply select this option by checking the checkbox on the checkout page.to request this service.We provide this service at no additional cost to you.